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Welcome to the Ziff Davis Enterprise Web Buyer's Guide, a comprehensive directory of over 30,000 IT products and solutions. The Web Buyer's Guide includes complete product listings, plus reviews, user ratings, research and other key decision-making tools, all designed to help you make smarter technology buying decisions.


Requested Product:

Customer Service Help Desk

 from EB Suite

Description:
The Customer Service Help Desk module tracks and services customers, and manages service requests and cases. A Customer Self-Service portal can be set up allowing customers to browse your knowledge base, raise requests, and participate in forums.

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